Paperless Post Return Policy
Coin Refunds, Escheat and Expiration
Purchases of Paperless Post Coins are not refundable, whether used, and are not transferable. Unused Purchased Coins may be subject to applicable U.S. state escheat law. Unused Free Coins expire one year after being granted to you by Paperless Post. If you are a User and contact us to exercise your rights to terminate your account and delete your personal data, the Coins remaining in your account will no longer be redeemable.
Subscription Refunds, Downgrades and Cancellations:
Payments made by you hereunder are final and non-refundable, unless otherwise determined by Paperless Post. You may cancel the auto-renewal or downgrade your Paperless Pro subscription on renewal, or cancel your subscription online, by emailing us at: help@paperlesspost.com using the form cancellation email available at https://www.paperlesspost.com/subscription/update. To the extent you have purchased a Paperless Pro subscription you agree that Paperless Post may refer to your company’s name and trademarks in Paperless Post’s marketing materials and website; however, Paperless Post will not use your company’s name or trademarks in any other publicity (e.g., press releases, customer references and case studies) without your prior written consent (which may be by email).